Get help with the app, report a bug, or ask a question.
What's the difference between Free and Premium?
Free includes one income source, one savings goal, and unlimited expenses — a complete experience for a single-earner budget. Premium unlocks multiple income sources and multiple savings goals running in parallel.
How does the free trial work?
The Monthly and Yearly Premium plans include a 7-day free trial. The one-time Lifetime purchase doesn't include a trial, since Apple doesn't support trials on one-time purchases.
I upgraded but the app still shows Free — what do I do?
Open Settings within the app and tap "Restore Purchases." This re-checks your purchase history and restores access.
Is my financial data stored anywhere online?
No. PayWindow never asks for bank credentials and has no backend — everything you enter is stored only on your device.
How do I cancel my subscription?
Subscriptions are managed entirely through Apple, not PayWindow. Go to Settings within the app and tap "Manage Subscription," or go to your iPhone's Settings > [your name] > Subscriptions.